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Home // About Us > Returns & Exchanges

How and when can I return the Swear Bears?

As per our Customer Guarantee, we will accept any Swear Bears bear returned for whatever reason, as long as it's within 40 days of the purchase date.

As soon as we receive the Swear Bear we will process a full refund. We'd like to know why you are not satisfied so we can improve our product and service.

Please contact us prior to returning any teddy bear you may not be entirely satisfied with, as there may be alternative solutions other than returning the entire package.

Contact us for our return post details if needed.  We're not giving that info out to anyone.  You could be a stalker.

 

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